Contact

One inbox for everything. We usually reply within a few days.

Reporting a mistake

Send the page link, what's wrong, and a screenshot from the game if you can. Mention your game version or server date.

Sending a map spot or loot find

Name the building, describe where inside, and attach a screenshot showing the spot.

Rights holder or takedown request

See section 7 of the Terms of Service for what to include. These requests are handled first.

Game account, purchase or ban

We can't help with these. Contact KEFIR at robrun.support@kefircyprus.com or through the in-game support.

Before writing, the answer may already be in the FAQ. What happens to your email is covered in the Privacy Policy.